Docpay is an easy to use online dashboard where you can manage all your electronic patient information forms, receive instant online payments, and effortlessly communicate with patients via WhatsApp.
Why Online Forms?
  • Improved Patient Experience: 95% of patients prefer online forms over traditional pen and paper. 89% of patients feel annoyed filling out paper forms in the waiting room. 91% of patients prefer doctors who use modern technology over inconvenient and outdated methods.
  • Enhanced Efficiency: Streamline and speed up patient intake and reduce administrative tasks and errors.
  • Modern Practice Image: It showcases a commitment to using modern, patient-friendly technology.
  • Secure Data Handling: Ensure patient information is stored and managed securely, complying with data protection regulations.
Paper forms are annoying, outdated and inefficient!
iKhokha PayFast
Why Online Payments?
  • Eliminate No-Shows: Docpay is integrated with iKhokha and Payfast to streamline the process of charging consultation fees during appointment scheduling, thereby eliminating patient no-shows.
  • Immediate Revenue: Receive payments instantly, eliminating delays from EFTs.
  • Improved Collections: Simplify the process of collecting outstanding accounts and medical aid shortfalls.
  • Patient Convenience: Patients can easily make payments anytime, enhancing their overall experience.
  • Operational Efficiency: Automate payment tracking and reduce administrative workload.
EFT transactions are slow and inconvenient!
Why WhatsApp?
  • Messaging Efficiency: Send WhatsApp messages directly from the dashboard, streamlining communication without needing to add contacts to your phone.
  • Instant Communication: WhatsApp messages are delivered and read faster than SMS and email, ensuring prompt patient communication.
  • Read and Delivery Receipts: WhatsApp provides read receipts and delivery notifications, giving you the assurance that your messages are received and seen.
  • Higher Engagement Rates: Patients are more likely to respond to and engage with WhatsApp messages, leading to better patient compliance and communication.
SMS technology is ineffective and outdated!
Docpay, in partnership with iKhokha and Payfast, makes it extremely easy for you to charge your consultation fee when scheduling appointments, effectively eliminating patient no-shows.
It has been proven that patients who make a financial commitment at the time of booking their appointment are more likely to show up or adhere to the practice's cancellation policies.
Why are patient no-shows bad for you?

Financial Impact: When patients fail to show up, the practice loses potential revenue, especially if the appointment slot could have been filled by another patient. This loss can be significant, particularly in specialties with high demand or limited availability.

Decreased Efficiency: Empty appointment slots lead to inefficiencies in scheduling and resource allocation. Staff may have to scramble to fill the gap or rearrange schedules at the last minute, which can disrupt the entire day's operations.

Negative Patient Experience: If proper cancellation procedures were followed, another patient could have taken that slot. Additionally, constant rescheduling of missed appointments can cause other patients to wait longer for available appointments.

What some of our clients say
"Docpay has been a game changer for both us and our patients! Our patients love the convenience of being able to complete forms from home or while on the run in their own time. Docpay has truly exceeded our expectations and has become an invaluable tool for our practice. It's a must for any medical practice!"

Romney Soar - Practice Manager

"Since using Docpay in our practice, our patient intake process has become a breeze! The ability to customize forms to fit our specific needs has been incredibly helpful. Docpay has truly simplified our workflow and improved the overall patient experience."


Practice Manager

"With Docpay we have embraced modernization and automation and the results have been truly remarkable. The instant WhatsApp feature allows us to communicate with patients in real-time, providing timely updates and reminders."


Anneli Stemmet - Practice Manager

See how easy it is to create and manage your forms and payments
Flexible pricing tailored to meet the needs of your practice

BASIC PLAN

R 750 pm

Online Forms

Features

  • 1 Standard form per practice - View
  • 1 Custom form per practice
  • 10 form changes pm
  • 300 patient form requests pm
  • Real-time form completion tracking
  • 1 Online staff training session pm
  • 24/7 Online weekday support
  • No contract, month to month subscription

ADVANCED PLAN

R 1500 pm

Online Forms + Online Payments

Features

  • BASIC Plan, plus:
  • Unlimited forms per practice
  • Unlimited patient form requests pm
  • Unlimited form changes pm
  • Unlimited online payment requests
  • Real-time payment tracking

*Your standard merchant fees will apply to all transactions made through the Docpay system.